PodSkip Support

Get help with PodSkip

Frequently Asked Questions

How do I use PodSkip?
Add any podcast using its RSS feed URL. Press play and PodSkip automatically detects and skips ads in real time. Premium users can enable auto-skip to skip ads instantly without tapping.
Does PodSkip work with all podcasts?
Yes. PodSkip works with any podcast that has an RSS feed, including those from Apple Podcasts, Spotify, and independent creators. There are no catalog limits.
Is my audio private?
Yes. PodSkip processes audio on your device. Your audio never leaves your phone — we only send anonymized feedback about ads we detect to improve accuracy.
What's the difference between Free and Premium?
Free: manual skip (tap to skip ads), ad detection.
Premium: auto-skip (ads skip automatically), downloads for offline listening, no ads in the app.
How accurate is ad detection?
PodSkip uses on-device AI trained on millions of podcast episodes. Detection starts within seconds of play and catches sponsorships, mid-roll ads, and host shoutouts. Accuracy improves as PodSkip learns from listener feedback.
Does PodSkip work offline?
Premium users can download episodes for offline listening. Ad detection works on downloaded episodes with no internet connection.
Can I use PodSkip on my Apple Watch?
Yes. PodSkip supports Apple Watch controls including skip, play/pause, and volume. Lock screen controls also work.
Why isn't an ad being detected?
Ad detection accuracy improves as PodSkip learns. If you notice a missed ad, you can flag it: in the player, tap the "ads detected" pill, tap the ad you want to flag, then tap "Not an ad". Your feedback helps PodSkip improve.
How do I report a bug or suggest a feature?
Use the contact form below. We read every message.
What languages does PodSkip support?
PodSkip supports 18 languages: English, Spanish, Portuguese, French, German, Korean, Japanese, Chinese, Italian, Hindi, Turkish, Russian, Dutch, Polish, Swedish, Indonesian, Vietnamese, and Thai.

Troubleshooting

The app won't open or crashes
Try force-closing the app (swipe up from the bottom on iPhone X or later, or double-tap home and swipe up). If it still crashes, delete and reinstall from the App Store.
Ads aren't being detected
Detection takes a few seconds to analyze audio. If an ad still isn't detected after that, flag it from the "ads detected" pill in the player. Make sure your podcast has an RSS feed URL (not a direct MP3 link).
Playback is stuck or audio cuts out
Try pausing and resuming playback. If the issue persists, check your internet connection. For downloaded episodes, verify you have enough storage space.
Premium subscription not working
Go to Settings > Manage Subscription to verify your subscription is active. If you have billing issues, contact Apple Support in the App Store or Settings > [Your Name] > Subscriptions.

Contact Us

Send us a question, bug report, or feature request. We read every message.

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